At Mad Mex our commitment to Fresh Fuel For Life is what drives us to give you the world’s best burrito, the most mouth-watering quesadilla, and the tantalising spices of the perfect nachos. But do you know what our real secret sauce is? It’s our people.
The Mad Mex familia is filled with superstars that embody our Fresh Fuel For Life philosophy – we told you it wasn’t just a tagline! We all walk the walk, work hard, and play harder. We’re one of Australia’s best places to work precisely because of all the positive energy that we have across the entire organisation.
Of course, our Mad Mex familia relies on our awesome franchises to succeed. After all, having the world’s best burrito doesn’t count for much if you can’t buy it anywhere! One of the key people driving our incredible franchise business is Victoria Head, and as you’ll soon discover, the passion for authentic Mexican runs deep within her!
So, can you tell us, what attracted you to work at Mad Mex?
Firstly, it’s this simple: Mad Mex makes the world’s best burritos! In addition, I was able to join a brand that was embarking on big-time expansion plans in a sales role, and that was a huge opportunity, and I was also attracted by the people and culture. I met several people through the recruitment process, and I could tell immediately that Mad Mex was a brand that truly lives its values. I wanted to be a part of that.
And what do you love about your role?
I love that I can make a significant contribution to the expansion plans for Mad Mex. And I love that I get to speak to so many people about our amazing brand.
What does a typical day look like for you?
A big part of it is talking to prospective franchisees, of course! I get to be there at the start of their Mad Mex journey, guiding them through the recruitment process, giving them the information on what it’s like to be a franchisee at Mad Mex, getting them out to meet our teams and out to restaurants, and ultimately working with them towards coming on board as franchisees!
Otherwise, I spend a fair bit of time creating resources for our franchise sales process, reviewing advertising to attract quality leads to our brand, and working with the Property team to review potential new sites! As you can see, I get to keep busy!
What has been your favourite achievement in working at Mad Mex so far?
In the short time I’ve been with Mad Mex, I have had eight people make the decision to join the Mad Mex familia and become a new franchisee or grow within and become multi-site operators. Obviously, that’s why I’m here, but it’s incredibly rewarding to see the faith people put in us this way.
Finally, what Mad Mex menu item do you recommend to us, and why?
Look, you can’t go past a chicken burrito, medium salsa with guac. It’s a classic for a reason, and it truly is the world’s best!
You can contact our Franchise Sales Manager, Victoria for future Mad Mex franchise enquiries right here: