sign up and
mad mex app
become a member
scan your bar code at the register to earn points
you got something to ask?
we want to answer it!
How do I sign up?
How does the points system work?
For every $1 you spend, you earn 10 points. Once you have earned 1500 points you will receive $10 to spend however you like!
Is there a sign up bonus?
Si, all new amigos receive 750 points upon sign up.
I had problems scanning my app, how do I get my points?
No problem! We are happy to credit your points. Please use the contact form to submit your account number and an image of your receipt.
I need help merging my paper card with my app account?
Please use the contact form to submit both your physical card reference number and your new app reference number and the familia will merge the accounts.
Following the merge, your physical card will become invalid. You will earn and redeem all rewards via the app.
I’ve forgotten my password, what do I do?
Simply click ‘forgot password’ and follow the prompts.
If you are still unable to access your account please use the contact form to submit your app reference number and a member of the familiar will assist in resetting your account.